The increasing use of online transfer and mobile money apps have resulted in plenty of scammers and con artists that can rip you off your money. Consequently, events like Cash App hacks, getting scammed through the Cash app, or identity theft have become quite common. So if you have lost funds recently, you might be wondering how to get money bank on Cash App if scammed.
- You can report a Cash app scam to authorities and request for a refund immediately.
- To request a refund you have to Open Cash App > Account Activity > Scam Transfer > Refund > Confirm.
- You can avoid Cash App scams by not interacting with accounts you don’t personally know.
…and Much More!
How To Get Money Back on Cash App If Scammed On Cash App?
Cash app is one of the most popular mobile payment apps in the US. Although it allows you to make swift transactions to other accounts, you can lose funds if you are careless with its use. Therefore, it is important to know how to avoid common scams on Cash App, how to delete history, report a transaction, how to deal with a failed transfer, dispute a transfer, etc.
Report a Cash App Scam – Step By Step Guide
Those who have been a victim of a fraud on Cash App must report the happening to the authorities as soon as possible. If you know the merchant or the accountholder that has scammed you, it is also advisable to dispute the transaction. This may increase the chances of you getting your money back. Here’s how you can report the scam on Cash App.
- Open your Cash App account and click on the Settings icon towards top right of the screen.
- View your Account Activity from here and tap on the fraudulent transaction that you want to report.
- The tap on the three small dots and click on Need Help & Cash App Support.
- Proceed to click on Dispute Transaction.
- This will be followed by a series of questions which you need to respond to.
After Cash App receives your dispute request, it will investigate the transaction and also refer it to Visa Network for detailed scrutiny. The company will contact the merchant and look into the transfer as well as the promised products/services to determine if the transaction was fraudulent or not.
- If your claim is proven correct, Cash App will issue a refund to your account immediately.
In some instances, you may also have to report the fraud to the government. You can do so by going through either FTC or IC3. However, keep in mind that you will be required to share legit information as well as strong reasons why you are disputing the money transfer.
Any scam reported to the government may have serious consequences. Although it can help you get your money back quickly and protect others from scammers as well because the government officials will make an arrest if the fraudulent activities are detected.
Method To File a Refund Request on Cash App
Cash App has certain fraud protection services in stock for you. However, when it comes to getting a refund, the best case scenario is that they payment on Cash App is pending. Otherwise, it would become a bit tricky to get your money back. Here’s how you can cancel a fraudulent pending transaction on the app and get your money back immediately.
- Open your Cash App account and then click on the icon toward top right corner of the screen.
- View Account Activity and identify the transfer that you think is scam.
- Tap on Cancel.
If you don’t see the option to cancel the payment, it is typically because the transfer has already went through. Now the next step should be to request a refund from Cash App and here’s how you can do that.
- Open your Cash App account and again click on the icon towards the top right corner of the screen.
- Identify the fraudulent transaction and click on Refund.
- Then tap on OK.
After this, the authorities will get in touch with the merchant or the other accountholder to scrutinize the situation. It can take up to 10 days to get the refund if your request is approved.
Steps To Avoid Cash App Scams In Future
Cash app scams are relatively not that difficult to avoid. This is because you have layers of security that you can use to stay safe from scammers and hackers.
The most useful tip is to never send money to someone you don’t know. Since Cash App can only cancel pending payments, if you have transferred funds to an unknown account and need a refund, there is little the authorities can do.
Moreover, make sure you have checked the Cash app account number and routing number before sending money. You may end up making transaction to a wrong recipient if you are not careful enough.
- You should also use your Cash App account on a dedicated device.
Log in on your personal phone and avoid opening the account on secondary devices, for example, a friend’s phone, your laptop, etc.
You might be interested in reading: Cash App Clearance Fee and Sugar Daddy Scam.
The Bottom Line
If you have been scammed, it is fair to say that such events are financial and emotional shock. Although there are a number of ways to get the refund and methods to report scam as well, none of those guarantee, 100%, that you will get your money back.
Mobile app users or accountholders who constantly utilize online banking apps should always opt for additional security features such as fingerprint scans or face identification as a way to avoid common scams in the future. These measures can considerably reduce chances of becoming victim of a fraud.
Frequently Asked Questions
How can I recover my lost funds from a scammer?
The first thing is to report the fraud to the bank as soon as possible. You should also inquire about refund policy after sharing all the transaction details.
Will my bank give back money that I lost in scam?
You should contact the bank and see what they can do about the scamming case. Most banks are quick to offer refund if you have been target of a fraud.
How to get money back on Cash App if scammed?
You can get your money back is easily if the payment was still pending. Otherwise, you would have to request for a refund from the authorities.